1Win Privacy Policy in Pakistan

This Privacy Policy outlines the terms under which you can use all the websites and services we provide, including both our online and mobile platforms, which we collectively refer to as \"Websites\" and \"Services.\" It details how we handle your \"Personal Data,\" encompassing any information that can identify you, like your name, email, address, phone number, payment details, support inquiries, and more. Please note that this policy does not extend to anonymous data that cannot be used to identify you. We will periodically revise this policy and inform you of significant updates through our communications. websites or by email.

We gather Personal Data through multiple channels:

Direct input: we gather information you provide directly, such as during the registration process, verification, anti-money laundering assessments, or when you seek support.
Automated data collection: As you interact with our Websites or Services, we automatically capture information, including your IP address, operating system, device type, browser type and settings, crash reports, and activity logs. This information assists us in enhancing your user experience. Technologies like cookies and tools such as Google Analytics support this effort.
External sources: we may also acquire your Personal Data from outside sources, including public records or reputable partners, which helps us to refine and verify the information we keep on file.

We handle your Personal Data based on the following legal grounds:

Necessary for Contractual Obligations: we process data that is essential to fulfill our agreements with you, such as when you register or make transactions on our platforms.
Legal Obligations: various legal requirements, such as regulations on anti-money laundering and gambling, necessitate the processing of data.
Legitimate Business Interests: We might process your data for legitimate business purposes, as long as these interests do not infringe on your rights.
Consent: In specific situations, we may process your information based on your explicit consent, such as for marketing communications.

Your Personal Data is used by:

To enhance our platforms and services.
To verify your eligibility for certain offerings, including age, location, and identity checks.
To comply with legal standards and to deter unlawful activities.
Providing support and problem solving.

To conduct data analysis and prepare summary reports.
To handle financial transactions and validate your identification.
To supervise and manage betting activities.
To communicate with you for operational and promotional reasons.

We may disclose your Personal Information to:

Our affiliates and other entities within our group.
Third-party vendors and collaborative partners.
Regulatory bodies, law enforcement agencies, and other governmental organizations as necessary.
Affiliates or individuals who refer you to our services.
Other parties with your consent.

Your data may be processed and transferred to jurisdictions outside your own, including those beyond the European Economic Area (EEA). We take necessary precautions to secure these transfers through mechanisms such as the Standard Contractual Clauses set by the European Commission.

We implement strong security protocols to safeguard your Personal Information, including:

Encryption: your data is encrypted during both transmission and storage with TLS technology.
Access Control: only individuals with the necessary authorization can access your information.
Network Security: we apply multiple layers of protection, including firewalls and intrusion prevention systems.
Secure Data Centers: our servers reside in facilities that enforce strict physical security protocols.
Ongoing Monitoring: our security team continuously observes for potential threats and vulnerabilities.

We retain Personal Data for varying durations based on the nature and purpose of the information:

User-Managed Data: you have the option to delete specific information at any time, such as by editing your profile or removing your account.
Compliance with Regulations: we keep data to meet legal obligations, including anti-money laundering, tax compliance, and dispute resolution.
Long-Term Retention: Some data is held longer to prevent fraud, adhere to laws, or maintain service continuity.

You have several rights concerning your Personal Data, including the ability to:

Gain access and get a copy of your data.

Correct inaccurate data.
Request the deletion of your data under specific conditions.
Limit data processing.
Object to data processing based on legitimate interests or direct marketing.
Withdraw consent, if applicable.
Lodge a complaint with your relevant data protection authority.

You can exercise these rights by updating your account preferences or reaching out to us at.

We use Google Analytics to gain insights into your website usage. This tool collects data like page views and referral sources, without linking this information to your Personal Data. If you prefer not to participate in Google Analytics, you can opt-out by disabling cookies in your browser settings. For additional details, please review Google’s cookie policy.

All of your information and that of our website is protected using SSL technology with a 256-bit key to ensure data security.